Wondering what actually happens at your first visit to our family dental clinic in Scarborough? We want you to feel at ease from the moment you arrive, whether you're joining us for a checkup, a cleaning, or after some time away. Here’s exactly what you can expect.
A Warm and Friendly Welcome
Your first visit starts with a smile. Our reception lounge features calm music and fresh coffee or tea to help you settle in and relax before your appointment. There’s never pressure or a rushed feeling, just a calm, welcoming atmosphere designed to help you feel comfortable from the start.
Check-In and Getting Started
When you arrive, our team will greet you and guide you through check-in. We’ll review your medical history, ask about any dental concerns or goals you have, and make sure we know what matters most to you. To make your visit smoother, bring a photo ID, your insurance card or details, and a list of your current medications. If you have dental X-rays from a previous office, we’ll review them for free. For added convenience, you can complete your new patient paperwork online before you arrive, saving time and starting your visit promptly.
How Long Will My First Visit Take?
Most first visits last about 60–75 minutes. This includes a 15-minute check-in and paperwork, around 30 minutes for a comprehensive exam, and about 15 minutes to talk through your personalized treatment plan. We never rush, so you always have time to ask questions and get comfortable before anything begins.
The Dental Exam: Gentle, Modern, Thorough
Your first exam is comprehensive and uses modern, gentle techniques. We review your dental history and listen to what brought you in. Our dental exam may include digital X-rays, oral cancer screening, gum health checks, and a detailed look at your bite and teeth. We always explain our findings clearly so you know exactly what’s going on with your smile.
Personalized Advice and a Written Plan
After your exam, you’ll receive a custom treatment plan outlining everything we recommend, estimated insurance coverage, and clear pricing. You’ll never be pressured into anything, take your written plan home, think it over, and decide when (or if) you’d like to proceed.
Professional Dental Cleaning
For most patients, a dental cleaning is part of the first visit. Sometimes, especially if your gums need extra care, we may suggest doing the exam first so we can plan the safest, most effective cleaning for you. Our hygienists use gentle ultrasonic cleaning tools to remove plaque and tartar, polish your teeth, and may apply fluoride for cavity protection.
Anxiety-Free Dentistry
If you’re nervous about dental care (you’re not alone!), just let us know. We offer nitrous oxide, oral sedation, and IV sedation to help you feel as comfortable as possible. We go at your pace, explain each step, and tailor care to your comfort level.
Welcoming Patients of All Ages
Our multilingual team welcomes new patients of every age from Scarborough, Greystone Walk, and nearby communities. We’re here to support families, children, adults, and seniors with care that’s friendly, respectful, and stress-free.
Easy Payment and Direct Insurance Billing
We accept all insurance plans, provide direct billing, and offer flexible payment options. Making dental care easy and accessible is just as important to us as keeping you healthy.
Open 7 Days, and Always There for Emergencies
You can visit us any day of the week, and emergencies are always welcome at our clinic. We never charge hidden fees or surprise costs.
Leave With All the Answers, No Pressure
Your first visit is about empowering you: you walk out with a clear understanding of your oral health, a written plan, estimated costs, and zero pressure to commit.
Ready to Schedule?
Book your first visit online or call us at 416-267-6789. We’re excited to welcome you to our Scarborough dental family.
